As part of our efforts to make being a VMBA Member that much better, we are excited to announce the launch of a VMBA Mobile App! To download and learn more about the App’s features, visit our Mobile App page.

Please review our FAQ section below and contact us for any additional questions.

Do you have to be a VMBA Member to download the VMBA App?

Nope! You do not need to be a VMBA Member to download the VMBA App. If you have a VMBA account, you’ll use the same login for the VMBA App or browse the App as a Guest, including viewing trail conditions, events, and our Plan Your Ride platform. Only current VMBA members, however, will be able to access and redeem Member Benefits.



Will I still get my membership packet?

Absolutely! Members will still receive their membership packets, though these will be slightly different. Only those who opt out of the VMBA App, will receive a Member Card and DH Coupon Sheet (both of which can be lost or misplaced… unlike the App!).  Everyone will still receive:

  • Welcome Letter
  • Member Benefits list – also found on our website and on the VMBA App
  • Snazzy Velcro VMBA strip for your bike
  • Current season VMBA sticker
  • Chapter welcome letters and/or stickers

Will I have to use the VMBA App for my Member Benefits?

For 2023/24, members will have the option to opt out of the VMBA App for their Member Benefits. Those that do will be sent a VMBA Member Card and downhill resort coupons as part of their Membership packet. Importantly, those that opt out will not be able to redeem any Member Benefit or downhill coupons through the VMBA App.

The App is showing my username and password as invalid. What do I do?

First, Make sure the App is up to date with the most current version. Next, avoid using special characters in your password. If you are still having issues, contact us during regular business hours, 9 am-5 pm, M-F via email or phone at 802.540.2447.

How do I redeem my Member Benefits on the VMBA App?

The VMBA App will have all your benefits available to you as a current VMBA Member, easily searchable through the App. When you select a single-use Benefit, a ‘Redeem Coupon’ will appear for Benefits not yet redeemed. For these Benefits, Member Benefit Partner staff will typically need to view your device and click (or observe you click) the ‘Redeem Coupon’ button. Once single-use coupons are used, a ‘Redeemed’ message will appear in place of the ‘Redeem Coupon’ button.

How does my family redeem their Member Benefits?

All Member Benefits will be associated with the VMBA account and login of the Primary Member. Each family member can download the VMBA App and use the same login as the Primary Member to access benefits. Alternatively, family members can accompany the Primary Member in person to access the Member Benefit deals and discounts.

How do I redeem my downhill coupons?

The redemption process for the downhill coupons varies between the different resorts. You must have cell service or be connected to WIFI to redeem coupons.

Killington and Sugarbush:

  • One-time code to be entered online ahead of time
  • Use the link provided in the App to redeem the voucher
  • Not available for use Saturdays
  • Screenshot or write down the code in case the App closes out when you follow the ticket link

Bolton, Stratton, and Burke:

  • Redemption is to be completed in person
  • Screenshots of the of the redemption will not be accepted
  • You must click the redeem button in person

No code appeared when redeeming my Killington or Sugarbush coupon. What do I do?

First, ensure you have a good internet connection through cell service or WIFI. Then make sure your App is up to date before logging back in.

If are still having issues, we can reset the coupon for you. Contact us during regular business hours 9 am-5 pm, M-F via email or phone 802.540.2447.

I accidentally redeemed a coupon without using it. Can I get it back?

Yes! Contact us during regular business hours, 9 am-5 pm, M-F via email or phone 802.540.2447.

Can I view trail conditions on the Mobile App?

Not yet! We have a lot of plans for additional features through the VMBA App and plan to make trail conditions available at a later date!